L&D Operations · Practitioner Playbooks

Playbooks

Practitioner playbooks on the L&D craft. Backward Design, ADDIE, SAM, Kirkpatrick, AI-augmented production, evaluation, reinforcement — written from twenty years on the floor for the team of one, the SMB L&D manager, and the independent training consultant.

Course Design
How to Build a Course Outline (Before You Waste Time on Content)

Asked to "make a training," your instinct is to open slides and start writing — which is how you get forty slides nobody remembers. Build the outline backward from the outcome: the six-step method that produces training people actually use.

Tom Christian June 5, 2026 ~10 min read
Team of One
L&D Team of One: The 6-System Stack That Replaces the Department You Don't Have

The six systems an L&D team of one actually needs — needs analysis, design, production, delivery, evaluation, reinforcement — built on Backward Design, ADDIE, and Kirkpatrick, written for the practitioner.

Tom Christian June 3, 2026 ~14 min read
More playbooks publishing weekly.